Privacy Policy

Sahil Kapoor Electronics ("we", "us", "our") operates this website to sell electronics accessories to customers across India. This Privacy Policy explains what information we collect, why we collect it, and how it is handled. By using this website or placing an order, you agree to the practices described below.

1. Information We Collect

We collect information that you provide directly and information generated automatically as you use the site.

Information you provide

• Full name, phone number, and email address (via the contact form or at checkout)
• Shipping and billing address
• Order history and product preferences
• Any message content you send us through the contact form, phone, or email

Information collected automatically

• Device and browser type, approximate location (city/region), and IP address
• Pages visited, time spent, and referring website
• Cart activity, such as items added or abandoned

2. Payment Information

All payments made on this website are processed through third-party, PCI-DSS compliant payment gateways supporting UPI, debit/credit cards, and net banking. Sahil Kapoor Electronics does not store your full card number, CVV, or UPI PIN on our servers at any time — this data is handled entirely by the payment processor under its own security standards.

We only retain a record of the transaction status, amount, and an order reference number for accounting and customer support purposes.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to keep your cart contents saved between visits, remember your preferences, and understand how the site is used so we can improve it. Cookies used on this site fall into these categories:

• Essential cookies — required for core functions like the shopping cart
• Preference cookies — remember settings such as previously viewed categories
• Analytics cookies — help us understand aggregate visitor behaviour

You can disable cookies through your browser settings; doing so may affect cart and checkout functionality.

4. Data Security

We apply reasonable technical and organisational safeguards — including SSL/TLS encryption on all pages and restricted internal access to customer data — to protect your information from unauthorised access, alteration, or disclosure. While we work to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

We may share limited information with trusted third parties strictly to fulfil your order and operate the website, including:

• Payment gateway providers, to process transactions
• Courier and logistics partners, to deliver your order
• Website hosting and analytics providers, to keep the site running and improve it

These parties are only given the information necessary to perform their function and are expected to handle it responsibly. We do not sell your personal information to third parties for marketing purposes.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your data, subject to legal and accounting record-keeping requirements
• Opt out of marketing emails at any time using the unsubscribe link, or by contacting us directly

7. Data Retention

We retain order and transaction records for as long as required under applicable Indian tax and consumer protection laws. Contact form submissions and marketing preferences are retained until you ask us to delete them or until they are no longer needed for the purpose collected.

8. Children's Privacy

This website is intended for users who are 18 years of age or older, or who are otherwise legally able to enter into a purchase agreement. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page will reflect the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

10. Contact Details

For any privacy-related questions, requests, or concerns, please contact:

Sahil Kapoor
Sahil Kapoor Electronics
29-B, Nayay Khand-3, Indrapuram, Ghaziabad, Uttar Pradesh, 201001
Phone: +91 98183 92219
Email: sahilkapoor1575@gmail.com

This policy is issued and maintained by Sahil Kapoor on behalf of Sahil Kapoor Electronics.